Aug 14

In today’s business world, one needs more than a great idea and a business plan to be successful. One needs the skill to think analytically, strategically and creatively. Apple is one such company that thinks in this manner and their success is confirmed by their bottom line “…frantic sales of 21 million iPods during holiday season boosted Apple’s quarterly profit to $1 billion, almost double the profit it made during the same quarter I fiscal year 2006″ (McMillan). With over 88 million iPods sold and over two billion songs legally downloaded from its iTunes online store, Apple is ahead of the digital music race.

Steve Jobs the CEO of Apple, demonstrated the type of Innovative thinking that has made his company successful when he unveiled the new IPhone at Macworld 2007 in San Francisco, California. The iPhone brings together three products: 1) a mobile phone, 2) a widescreen iPod with touch controls, and 3) an Internet communications device with email, web browsing, maps, and searching into one small handheld device. The iPhone introduces a new user interface based on the large multi-touch display letting the user control everything with just a touch. The Iphone ushers in a new age of powerful mobile software never seen before in a handheld device thus clearly demonstrating Apples creativity, ingenuity and forward thinking.

Apple strategic and analytical thinking became evident when they announced the Iphone and snatched the media’s attention from the 2007 Consumer Electronics Show (CES 2007) held in Las Vegas, Nevada. The Iphone was the topic of every conversation long after CES 2007 ended. Apple also announced their name to Apple Inc. Thus redefining their direction and focus and strategically positioning themselves in markets previously not available to them.

Apple continues to turn heads with its innovative products and services. They analytically thought out when, where, and how to release their products and services and strategically position themselves to do so. Apple leads the industry in innovation with its desktop and notebook Mac computers, OS X operating system, and ground-breaking applications and services. They are a company to look to for new ideas and new approaches. Apple is a company that is able to think analytically, strategically, and creatively to produce the best products and services for consumers, which is why they are so successful.

Works Cited

McMillan, Robert. “Apple Shines, Intel Stinks on Earnings.” Infoworld (2007):6

Aug 14

By Joseph Eulo

Supporters of drug prohibition say that its benefits are indisputable and obvious. Their most important belief is that without prohibition, drug use would drastically rise. In William Bennett’s, “Should Drugs Be Legalized?” Bennett uses pathetic excuses to refute pro-legalizer’s arguments that the legalization of illicit drugs will 1) take the profit out of its sales and 2) dramatically reduce crime. I disagree with the points Bennett makes on these arguments and will provide the reader with valid arguments to explain why his views are weak.

Legalization will take the profit out of drugs and generate revenue, which will then be used to educate the public on the effects of drugs and treat those who are addicted. Bennett argues, “Legalizers would have to tax drugs heavily in order to pay for drug education and treatment programs” (Bennett 28). Wait a minute; does not the American taxpayer already pay for drug education and treatment? Yes they do! Taxpayers at this time also pay for the cost of the war on drugs, which is close to ten billion dollars a year, its laws, police officers who enforce the laws, judges who uphold the law, prisons to house those who break the law, prison guards to guard them, and treatment programs and facilities to treat them. Bennett states, “In reality, this tax would only allow the government to share the drug profits now garnered by criminals” (Bennett 28). How would this be wrong? Bennett puts a negative spin on exactly what needs to be done.

Legalization will dramatically reduce crime. The moment that drugs are legalized and available at low or no cost, the demand for drugs will decrease dramatically. Drug dealers will cease to exist and addicts will no longer need to rob, steal, or murder to get their next fix; they will go to a clinic and get it for nothing. Bennett attempts to deceive the reader by passing his opinions as researched and valid. “But researchers tell us that many drug-related felonies are committed by people involved in crime before they started taking drugs.” (Bennett 29). Bennett’s statements are invalid; it is clear that he is trying to find any reason to keep from losing his foothold on this debate.

If you look at Prohibition from 1920s and 30s, you will see that the murder rate increased with the start of Prohibition, and remained there until it ended in 1933, then the murder rate dropped for eleven consecutive years. Crime involving firearms increased during Prohibition and went down for ten consecutive years afterward (Ostrowski 1989). The fact is in the last ten or so years, drug use has not dropped even with increased federal spending on the drug war (Ostrowski 1989). Moreover, in spite of all the seizures, drugs are still available to children in elementary school. Drug laws greatly increase the price of illegal drugs, forcing users to steal, kill, and rob to get the money to buy them. It is estimated that at least forty percent of all property crime in the United States is committed by drug users so that they can maintain their addictions (Ostrowski 1989).

The argument that Bennett makes about increase drug use is irrelevant. Legalization will reduce crime, take the profit out of drugs, and reduce the “forbidden fruit” aspect of prohibition, which will decrease use of or experimentation with drugs among the nation’s youth. Legalization will provide our government with an accurate picture of influences that drugs have on the United States and give control to the people to overcome its social, economical, and negative effects. The truth is, if someone really wanted to use drugs, why would they wait until it was legal to do so? People are going to use drugs regardless if it is illegal or not. Money is going to be spent on drug education and treatment either way. Legalize drugs and drug-related crimes will diminish, the prison population will shrink, and the inner cities will become safer to live. Should drugs be legalized? My answer is yes it should.

Works Cited

Bennett, William. “Should Drugs be Legalized?” The Mercury Reader. Ed Janice Neulieb, et al. Boston, MA: Pearson, 2005. 26-31

Cooper, Mary H. “War on Drugs.” CQ Researcher 3.11 (1993). CQ Researcher Online. CQ Press. Union County College Libraries, Cranford, NJ. 18 Sept. 2006 http://library.cqpress.com/cqresearcher/cqresrre1993031900

Ostrowski, James. “Thinking About Drug Legalization.” Cat Policy Analysis No. 121 (1989): 18 Sept. 2006 http://www.cato.org/pubs/pas/pa121.html

Aug 14

By Joseph Eulo

The fight for civil rights in America began when the first African, bound by the shackles of slavery, stepped onto American soil. The wicked mixture of ignorance and hatred gave birth to discrimination, strengthened throughout the 246 years of slavery, and continued to fester further even after the signing of The Emancipation Proclamation and the 13th and 14th amendments to the Constitution. In the 1950s and 60s, The American Civil Rights Movement fought segregation, racial violence, and voter suppression, known as “Jim Crow Law”, through civil disobedience: direct action with nonviolent resistance. The Civil Rights Act of 1964 was a turning point in American history; it outlawed discrimination based on race, color, religion, sex, or national origin. It prohibited discrimination in public facilities, in government, and in employment. However, after all the victories The Civil Rights Movement has won for all Americans, racial discrimination is still prevalent in American society today. In this essay, I will discuss discrimination in our justice system and provide facts to prove the disparity between white and black justice in America.

In Martin Luther King’s “Letter from Birmingham Jail,” King exposes the reader to the injustices and discrimination that black Americans suffered as a result of racism and segregation. King wrote this letter in response to eight Alabama clergymen who jointly issued a public statement asking civil rights activists to stop demonstrating and wait for the courts to decide the issue. King responded is his letter,

I guess it is easy for those who have never felt the stinging dart of segregation to say wait. But when you have vicious mobs lynch your mothers and fathers at will and drown your sisters and brothers at whim; when you have seen hate-filled policeman curse, kick, brutalize, and even kill your black brothers and sisters with impunity;…then you will understand why we find it difficult to wait. (101)

King conveys to the reader with strong emotion the importance and the reasons why civil rights could no longer wait. However, after all the adversity that Black Americans have endured in the fight for civil rights, they are still waiting for equality in the American justice system.

The U.S. Department of Justice’s Uniform Crime Reporting (UCR) program releases a report annually called Crime in the United States. This report provides a statistical compilation of offense and arrest data provided by law enforcement agencies nationwide. The UCR Program collects information on violent crimes and property crimes, and gathers arrest data for twenty-nine offenses-charges. The 2005 edition of Uniform Crime Reports: Crime in the United States revealed that out of the 10.2 million arrests made, 69.8 percent of the arrestees were white and 27.8 percent were black (”Table 43: Arrest by race, 2005″). Out of the twenty-nine “offense-charged” categories compiled in this report, white arrestees notably dominated Twenty-seven categories. Sixty-one percent of all adults arrested for violent crimes in 2005 were white, and 69.4 percent of adults arrested for property crimes in 2005 were white (”Table 43: Arrest by race, 2005″). After examination of the facts represented, one might conclude that there would be more whites in prison than any other race. However, one would be wrong.

The U.S .Department of Justice, Bureau of Justice Statistics website indicates that blacks are almost three times more likely than Hispanics and five times more likely than whites to be in jail (”Bureau of Justice Statistics Jail Statistics”). In a report compiled by Paige Harrison and Dr. Allen Beck, entitled Prison and Jail Inmates at Midyear 2005 reveals that “the largest differences in incarceration rates between whites and blacks were in Iowa (14 times higher for blacks) and Connecticut, New Jersey, and Vermont (more than 12 times higher for blacks)” (10). Is this because of racial discrimination or economic inequalities?

The information compiled by the Federal Bureau of Investigation (FBI) and presented in “Table 43a”, of the Uniform Crime Report: Crime in the United States revealed that over a ten-year period, from 1995 to 2005, whites made up 68.9 percent of the total arrest (see Chart 1, Table 1) and blacks made up 27.8 percent of the total arrest. As of June 30, 2004 there were 2,131,200 prisoners held in Federal or State prisons or in local jails from midyear 2003 (Paige. Prison and Jail Inmates at Midyear 2004. “Table 13.” 11). Out of this total number of prisoners, 42.7 percent are black, 18.5 percent are Hispanic, and 36.5 percent are white (Paige. Prison and Jail Inmates at Midyear 2004. “Table 13.” 11). Why are there less whites incarcerated than blacks? The numbers just do not add up. Let us review, 68.9 percent whites arrested over a ten-year period, equals more blacks in prison! Something stinks here.

At the end of 2004, “there were 3,218 black male sentenced prison inmates per 100,000 black males in the United States, compared to 1,220 Hispanic male inmates per 100,000 Hispanic males and 463 white male inmates per 100,000 white males” (U.S. Dept. of Justice. Office of Justice Programs. “Prison Statistics”). An estimated 12% of black males, 3.7% of Hispanic males, and 1.7% of white males in their late twenties were in prison or jail sometime in their lives (Harrison, “Prison and Jail Inmates at Midyear 2005″ 1). Is this evidence of racial bias in the American justice system or a sign that Justice has a price tag?

After all the hardships that Black Americans have experienced fighting for their civil liberties, they are still waiting for equality in the justice system. If we took economic inequalities out of the equation, would the ratio of blacks to whites in prison be different? In my opinion it would not be. Whites will still represent the majority of arrestees and blacks would still represent the majority of those incarcerated. Black Americans will continue to wait for justice they rightly deserve and are constitutionally promised.

Works Cited

Harrison, Paige M. and Allen J. Beck, Ph.D. Prison and Jail Inmates at Midyear 2005. Washington, D.C.: GPO, May 2006. 12 November 2006 http://www.ojp.usdoj.gov/bjs/pub/pdf/pjim05.pdf

—. Prison and Jail Inmates at Midyear 2004. Washington, D.C.: GPO, April 2006. 12 November 2006 http://www.ojp.usdoj.gov/bjs/pub/pdf/pjim05.pdf

King, Martin Luther. “Letter from Birmingham Jail.” The Mercury Reader. Ed. Janice Neulieb, et al. Boston, MA: Pearson, 2005. 95-114

United States. Department of Justice. Office of Justice Programs. Bureau of Justice Statistics. “Jail Statistics.” 6 September 2006. 12 November 2006 http://www.ojp.usdoj.gov/bjs/jails.htm

—. “Prison Statistics.” 11 October 2006. 12 November 2006 http://www.ojp.usdoj.gov/bjs/prisons.htm

United States. Department of Justice. Federal Bureau of Investigation. “Table 43: Arrest by race, 2005.” Crime in the United States 2005: Uniform Crime Reports. Washington, D.C.: GPO. 2006. 12 November 2006. http://www.fbi.gov/ucr/05cius/data/table_43.htm l

—. “Table 43: Arrest by race, 2004.” Crime in the United States 2004: Uniform Crime Reports. Washington, D.C.: GPO. 2005. 12 November 2006. http://www.fbi.gov/ucr/cius_04/documents/CIUS_2004_Section4adj.pdf

—. “Table 43: Arrest by race, 2003.” Crime in the United States 2003: Uniform Crime Reports. Washington, D.C.: GPO. 2004. 12 November 2006. http://www.fbi.gov/filelink.html?file=/ucr/cius_03/pdf/toc03.pdf

—. “Table 43: Arrest by race, 2002.” Crime in the United States 2002: Uniform Crime Reports. Washington, D.C.: GPO. 2003. 12 November 2006. http://www.fbi.gov/filelink.html?file=/ucr/cius_02/pdf/02crime.pdf

—. “Table 43: Arrest by race, 2001.” Crime in the United States 2001: Uniform Crime Reports. Washington, D.C.: GPO. 2002. 12 November 2006. http://www.fbi.gov/filelink.html?file=/ucr/cius_01/01crime.pdf

—. “Table 43: Arrest by race, 2000.” Crime in the United States 2000: Uniform Crime Reports. Washington, D.C.: GPO. 2001. 12 November 2006. http://www.fbi.gov/filelink.html?file=/ucr/cius_00/contents.pdf

—. “Table 43: Arrest by race, 1999.” Crime in the United States 1999: Uniform Crime Reports. Washington, D.C.: GPO. 2000. 12 November 2006. http://www.fbi.gov/filelink.html?file=/ucr/Cius_99/99crime/99cius.pdf

—. “Table 43: Arrest by race, 1998.” Crime in the United States 1998: Uniform Crime Reports. Washington, D.C.: GPO. 1999. 12 November 2006. http://www.fbi.gov/filelink.html?file=/ucr/Cius_98/98crime/98cius01.pdf

—. “Table 43: Arrest by race, 1997.” Crime in the United States 1997: Uniform Crime Reports. Washington, D.C.: GPO. 1998. 12 November 2006. http://www.fbi.gov/filelink.html?file=/ucr/Cius_97/97crime/97crime.pdf

—. “Table 43: Arrest by race, 1996.” Crime in the United States 1996: Uniform Crime Reports. Washington, D.C.: GPO. 1997. 12 November 2006. http://www.fbi.gov/filelink.html?file=/ucr/Cius_97/96CRIME/96crime.pdf

—. “Table 43: Arrest by race, 1995.” Crime in the United States 1996: Uniform Crime Reports. Washington, D.C.: GPO. 1996. 12 November 2006. http://www.fbi.gov/filelink.html?file=/ucr/Cius_97/95CRIME/95crime.pdf

Aug 14

By Joseph Eulo

College has changed my life; in the short year that I have attended Union County College (UCC), I have become “anew” three times. The first time in developmental English with Professor Maxwell, she taught me how to write and express my thoughts, opinions, and ideas on paper, she has helped me develop my voice and has encouraged and motivated me along the way. The second time was in Psychology 101 with Professor Tharney; He challenged me intellectually and exposed me to my own self-deception, errors in thinking, and my overused defense mechanisms. I became anew a third time during the spring 2007 semester in Dr. Russell English Honors class. He supported and provided me with the tools I needed to explore my potential as a writer, artist, and poet. His insight guided me during my journey through my past and helped me emerge as man who has made peace with it. His words of wisdom were important in helping me build up the courage to throw away years of the collected mental baggage that I picked up along the way. In his class, I was able to discover my potential and develop my identity.

I have experience tremendous success within my first year at UCC. I have learned a great deal about the people I attend class with and the many different cultures that are present here. I am grateful for the opportunity to give back to my fellow students as a computer tutor in the Academic Learning Center. I have come to know and respect those I help, and honored to be able to assist in their understanding of technology. I try to lead others by example, and show them that if I can do it, so can they. I was inducted into the Phi Theta Kappa (PTK), Honors Society in April 2007. I am grateful for the chance to be in the UCC honors program. I never thought that I could accomplish so much in so little time and that I had the potential that I discovered here at UCC.

As a high school dropout, I never imagined that I would start a second year of college: As a member of an Honors Society; an honoree on the National Deans List; speaking a new language; As an officer in student government; and a member of a student advisory board. I never imagined that I would be building relationships with professors, staff, and students that would last a lifetime. A scholarship will help me reach my potential. It will give me an opportunity to grow intellectually, emotionally, and academically. I look forward to another year of college, another year of personal growth and maturity. I look forward in learning how I can become the father, son, brother, man that I was meant to be.

Aug 13

By Joseph Eulo

I can relate to two of the main characters in Toni Morrison’s book, Jazz: Joe Trace , Violet Trace, and Golden Gray. I shared the same kind of feelings these characters experienced in Morrison’s book. I understand the “nothingness” that haunts Joe and his search for unconditional love, the acceptance and attention that Golden desperately seeks from his father and the journey they both take in search of their identities, Violet’s decision to stop living a lie and develop her own identity. In this paper I will write about how I relate to these characters and how, like them, lived life through what Jazz symbolizes; love and desire, anger and blues, and ultimately forgiveness.

In Morrison’s Jazz, Golden Gray becomes confused about his identity when True Belle reveals his father to him. He comes to realize that he has been living a false identity since his birth and tracks down his true identity. His desire for his father’s acceptance and sense of legitimacy troubles him. The narrator of the story begins to realize that he has misjudged Golden Gray and makes this known to the reader:

What was I thinking of? How could I have imagined him so poorly? Not noticed the hurt that was not linked to the color of his skin, or the blood underneath it. But to some other thing that longed for authenticity, for a right to be in this place [as a Son], effortlessly without needing to acquire a false face, a laugh less grin, a talking posture. (160)

The narrator becomes aware of Golden Gray’s desire for acknowledgment from his father, and his need to identify with him without feeling like an outsider. Furthermore, the narrator reveals that Golden Gray’s anger toward his father has more to do with the fact that he grew up without him and less to do with the color of his skin. Golden Gray’s heartache is exposed when he arrives at his father’s home, “Only now, he thought, now that I have a father, do I feel his absence: the place where he should have been and was not” (Morrison 158). Golden looks into his past and becomes aware of his father’s unclaimed place in his life and his loneliness. Golden’s knowledge of himself is shattered, and he begins to piece together his identity through his father.

Golden and I share the same emotional frustrations in the relationships we have with our fathers: the anger at feeling rejected, the overpowering sadness of feeling unwanted, and the confusion of ourselves. Like Golden, for most of my childhood I grew up without a father and a true sense of who I was. I disliked being alone and hated to be rejected. I wanted the attention of a son. I wanted a father; and I needed the same attention the other kids received and when I did not get it, I acted out. At six, I despised school, mainly because I was the forgotten kid in the class, a ghost at a desk. No one, not even the teacher spoke to me. The loneliness I felt was overwhelming. one-day, I became so frustrated I threw a chair at the teacher just to let her know that I was real. As you would expect, I got her attention and a seven-day suspension that I cleverly hid from Momma. Yet, most of the time no one cared if I was there or not and for that reason, when my seven-day suspension was over, I chose not to go back.

My classroom became the streets of Ocean City, New Jersey where I was the center of attention. Ocean City a narrow seven-and-a-half-mile-long barrier island with a long sandy beachfront on the east and marshlands facing the bay on the west was my world and I knew every inch of it. I knew where the cracks in the sidewalks were, where each grain of sand was placed, the names of every street, which planks on the boardwalk were loose or needed a nail, I knew the names of the boarding houses, restaurants, and churches. I knew which beaches were best for flying kites, where the seagulls kept their nests, and which bridges were best for fishing. I knew Ocean City like the back of my hand; and the island was my best friend. Only four bridges connected the island to the rest of the world, two to the mainland and two to the other barrier islands one to the north and one to the south. In 1879, four Methodist ministers chose the island as a Christian retreat and dubbed it “Ocean City.” From the city’s humble beginnings, it was intended to be a family retreat. Ocean City’s Blue Laws were passed and effectively banned the sale of alcohol on the island and prevented business from opening on the Sabbath.

Ocean City had more churches than any other business on the island and on Sundays, the churches filled to capacity. I remember the first time that I attended church; a young family that I met on the beach invited me; they were very pleased to have “saved” me. I did not understand what it meant “to be saved” but I soon found out. At the end of the service when the preacher asked if anyone had been saved, I stood up and declared that I was. At that moment, the entire church erupted in roars of “Praise the Lords” and waves of “Hallelujahs.” The preacher came over, shook my hand and welcomed me. The parishioners overwhelmed me with so much praise and attention, that tears streamed down my olive skinned face, I savored the moment and the attention. After that, I was saved at every church in town.

The two-and-a-half-mile-long boardwalk provided me with all the rides, amusements, and video games a kid could want and if the streets were my classroom, then the boardwalk was my playground. I loved the boardwalk; it became a place for me to meet new people, make friends, and entertain. It was a place where I was real and felt alive, a place where I was more than just a ghost behind a desk.

I was an outgoing little kid back then and I made friends easily. I would go anywhere, and do anything for attention, and every once in awhile I would even make a buck or two. My Momma worked as a nurse at an old folks’ home across the bay changing bedpans and linen. She worked hard to keep a roof over our heads and food on the table, and at times was not able to do both. Momma, exhausted from six twelve-hour shifts, slept when she was not working. The only time that I saw her was when she came into my room early in the morning to give me a kiss on my cheek and remind me to stay out of trouble. I was always getting into trouble back then and Momma constantly received phone calls from the school or the hospital. Sometimes she would hear my name called over the police scanner. She kept a red, white, and blue leather belt that my sister and I christened, “Old Glory,” with our backsides. She would only bring it out to whip us whenever we were bad. Momma stopped using “Old Glory” on me altogether, mainly because she was too tired by the time she came home or found me. Instead, she would give me a stern lecture and a word of caution, “keep it up Joe, and you’ll turn out just like your father.” Those words echoed in my head throughout my childhood, little did I know that is exactly whom I wanted to turn out like, and if I wanted to find him the last place he would be was at my school and that was the last place I wanted to be. For that reason I disobeyed Momma’s order and skipped school to roam the streets in search of my identity [unknowingly at the time], and my father.

I was an industrious youngster and although my sister was older than I was; I always looked out for her. At the end of the day, I would count the nickels, dimes, and quarters that I earned and buy her something to eat a fish sandwich from Mickey Dees, a hoagie from the corner deli, or a bag of Cool Ranch Doritos her favorite. I remember a time we were so hungry that my sister attempted to cook french-fries on the old dilapidated stove the sat in kitchen. Neither of us knew how to cook and when the stove erupted in flames, we threw anything and everything we could at it to put out the fire. We spent the rest of the night cleaning up, we quickly tried to get the kitchen back to the way it was before Momma came home, we attempted to hide the partially blackened counter top, hoping that Momma would be too tired to venture into the kitchen before she went to bed. That point on I made sure that I brought something home every night for us to eat and we promised each other never to try that again. I shoveled snow in the winter, sold newspapers on the beach in the summer, raked leaves in the fall, and gave directions to lost tourists in the spring. Unknowingly I was satisfying two needs at the same time, the need to make money for my sister and me, and the need to satisfy my addiction for attention. On Sundays, I would walk twenty-three blocks to the supermarket on 16th Street and help the little old ladies carry their grocery bags to their cars. They would make an effort to offer me a buck or two, but I would refuse. They had already paid me. They had given me something that I needed much more than money: their attention. I would only accept the folded bills and worn pocket change from their aged hands after they fussed and insisted. It did not feel right taking their money; so to relieve the guilt I would put half of the money in the little wooden box at St. Augustine’s on East 13th Street and spend the rest on something to eat for my sister and me.

I met all sorts of people growing up in Ocean City; good ones, mean ones, and evil ones. I conjure up a memory from my childhood that I have buried under years of depression, self-hatred, and isolation. I have grappled and fought with a forgotten (repressed) memory that has misled and twisted my reality, one that has corrupted my childhood, haunted my soul and condemned me to the chasm of misery. This moment in my childhood devastated me; a moment that could not have taken more time than it takes to say good morning or hello to friend or neighbor. It happened so quickly, but the memory is so vivid and full of detail that when it invades my consciousness I am transported back to the moment it happened; the moment when I was lured under the 11th Street boardwalk by an evil creature and molested. The lessons that I learned on the streets of that small seven-mile island saved me. I had the street smarts to take advantage of the opportunity to flee when it presented itself. I kicked the devil in the groin when he tried to unbuckle his belt. He flew backward into a sandy patch of concrete blocks and broken beer bottles smashed into his head, neck and back; I could hear his screams as I rushed out from under the boardwalk and his curses as I scampered over to the summer police officer walking his beat. I never felt so ashamed and worthless in my life. I knew that if I did nothing, I would have been battered, murdered, and buried in a shallow grave of sand, broken glass, and seashells. The police caught him that day but let him go because he was a Veteran. It was the first time the Justice had failed me; but not the last. Every now and then, this memory invades my thoughts, and I cry, as I did that day twenty-eight years ago. Every time that I do, I pry a finger from its grip around my life. I take away its power and its control over my identity and destiny. That moment haunted my childhood from then on, repressed from my consciousness; it corrupted my life in other forms. Even after all of that, I still needed attention; and I needed my father even more than before.

There were more angels in Ocean City than demons, and I practically met them all. Mostly men, divinely sent, who provided me with the attention that a fatherless boy needed. Three such Angelic beings crossed my path back then and provided me with guidance; they unintentionally acted as father figures for me. The first, a soft-spoken fifty-year-old African American man named David who always had a kind and encouraging word to give me. He drove the Philadelphia/Wildwood bus every weekend. I would meet him every Saturday morning when he drove his bus up to the station platform. He would greet me with a warm smile, invite me to eat lunch with him and inquire about how I was doing. He would give me the extra nickels, dimes, and quarters that jingled in his pockets.

Every now and then, I would take the trip to Philadelphia with him. We would stop along the way to eat lunch at one of the diners that sprung up along the way and talk about football and politics over a coke and a ham sandwich. I would sit there and listen to him go on about anything and everything Philadelphia. I would look him in his eyes and nod my head to let him know that I was paying attention. I enjoyed riding his bus and meeting his passengers; I would ask them where they were going, where they were from, and tell them all about Ocean City. I would tell them about the boardwalk, the beautiful beaches, my favorite jetty, and the seagulls that filled the sky on sunny days, and the stars that took their place at night. After I spoke every word I knew, I would sit back and look at the window; watch the apple trees, tomato fields, and farms go by as we drove along the country roads. I would poke my head out the window and breathe in a lung full of country air while the sun warmed my face. The day would end, when we pulled up to the bus station in Ocean City in the early evening. Dave and I would say our goodbyes and I would hurry home with the leftovers from lunch and the change in my pockets.

A parking attendant named Gus was the next angel that I met. He worked the parking lot at Wonderland’s Pier, a popular amusement park on the boardwalk, on the weekends. Every Saturday night in the summer, I would help him park cars on the small graveled lot behind the tilt-a-whirl and the bumper cars. Gus, a tall and stout man had a laugh that would make you smile from ear-to-ear. He had given me one of those aprons, with three pockets in front, to let everyone know that I worked for him. At six o’ clock, when the lines of cars began to line-up at the entrance of his lot, he would call my name and tell me to get ready. He would collect the money and I would direct the cars to their spots and guide them into their spaces. When the lot was full, he would order us pizza pie from Mac and Mancos on the boardwalk, and we would eat until we were full. He would talk about baseball, complain how bad the Phillies were doing, and tell me stories about the times when his father took him to Connie Mack Stadium to see the Phillies play ball. His stories were exciting and gave me hope that one day my father and I would do the same. I would close my eyes real tight and pretend we were there, watching the Phillies play, enjoying a hotdog or a bag-of-peanuts. At the end of the night, Gus would give me a five-dollar bill, for me that was a lot of money, and I would scurry home to share my good fortune with my sister. We would sit and look at it for hours until our stomachs began to grumble.

Mark Soifer was by far the archangel of them all and was the one who had the most impact on me as a boy. He had written a story about me entitled, “The Waif of Ocean City” and published it in the local newspaper. I remember the day we met. I was walking the hallway knocking on office doors selling newspapers when I came across his office; it was the last office at the top of the stairs and my last stop for the day. His office filled with the amber light of the setting sun and the light from a small lamp that sat on the top of his large wooden desk. A bookcase filled with old books hugged the wall behind him. He invited me into his office with a firm handshake and a warm smile and spoke to me as if I was a head of state. His kindness and sincerity made an impression on me and when I spoke, he gave me his undivided attention and respect. In Mark’s company I felt like I was worthy of being, worthy of occupying the space that I existed in, worthy of being alive. He gave the impression of someone whom I could trust. Perhaps it was the old books, or the smell of his large wooden desk that brought me back to his office countless times, or maybe it was the kindness and the respect that he granted me that beckoned me to visit. Whatever the reason, I would plan my day around the chance to speak with him.

Mark always had an encouraging word for me and displayed a sincere concern for how I was doing; it was at those times I would pretend that he was my father, I would close my eyes and imagine it, hoping that when I opened them, somehow it would become true. I hated the end of our visits, and I think he knew that; so to distract me he would buy whatever I had to sell that day or he would give me his apple and a few dollars. Mark recalls me as a hard-working boy; and I think he did not know the motivation behind my diligence, which was not the dollars that he gave me or the shoes he bought for me. It was because he cared about me, fathered me (unknowingly), and gave me hope. Mark writes, “I recall you as a hard working little boy with street smarts, who sold newspapers. One time you came into our office and your shoes were torn and ragged. I took you to a shoe store on Asbury Avenue and bought you a new pair of shoes” (Soifer). Mark always looked out for me, one winter he bought me a coat, a grey and blue London Fog. I remember because it was the first new coat I ever had and the name sounded funny to me. On holidays, he made sure that there was food on the table, a tree to put up and decorate, and a few presents under the tree. At Christmas he would invite my sister and I to the Music Pier for the annual toy giveaway. Every year they would have a stage full of toys to give away to all the kids who showed up, and my sister and I would always be front and center.

Over time, the memory that I had of my father had faded; I kept him alive only by piecing him together from the bits and pieces that I gathered from the Angels of Ocean City over the years. For a while until I had a complete mental picture of him, the shadow was all that was left of him. On sunny days, I would pretend that my shadow was my father; and I would talk to it wherever I went. I would break only when the clouds blocked the sun and continue when the sun broke free from the clouds grasp. Unlike Toni Morrison’s character Golden Grey, at a young age, I was fully aware of my father’s absences and knew what it felt like not to have him around and unlike Golden Grey, it was more than just a “missing arm.” I had a crack in my soul that grew larger and larger over the years and there was nothing I could do that would ever fill it in, no matter how much I ate, or how much stuff I bought, took, or stole nothing ever filled it. I became aware of my nothingness at a young age and it corrupted my thinking, led me to self-destruction, isolation, and hatred. It led me to places I did not want to be, it changed me from an outgoing energetic little boy to a depressed, negative, and lost adult.

On the days, I felt depressed, I would skip school, run down to the corner deli and buy fresh Italian rolls with my lunch money to feed the seagulls. I would climb the 5th Street jetty, toddle over the rocks, sit down close to the edge where the big windswept boulders kissed the ocean and toss pieces of bread in the air. The seagulls always cheered me up; they made me laugh every time they snatched the bread from the sky. They comforted me, made me feel wanted and welcomed. They were my family; I could always depend on them to be there for me. After the bread was gone I would stare at the horizon, where the sky met the sea and think about my father, and imagine what he was like, wonder where he was, what he was doing and why he did not care. I would pretend at the same time that somewhere, he too was looking at the ocean and thinking about his son. I would imagine that he was thinking about me.

Like Golden Grey, Joe Trace also struggled to find his identity. According to Freud, the first and most important relationship in life is the bond between mother and child: the relationship that all future relationships are based upon. Joe never experienced this type of bond with his mother nor did he experience a mother’s unconditional love. It is clear that Joe, after taken in by Rhoda and Frank Williams never received any maternal love from his adoptive mother. He is just a toddler when the “nothingness” begins to grow. He reveals this when he describes his relationship with Mrs. Rhoda:

She never pretended I was her natural child. When she parceled out chores or favors she’d say, ‘you are just like my own.’ That ‘like’ I guess it was made me ask her—I don’t believe I was three yet—where my real parents were. (Morrison 123)

This lack of motherly affection from Mrs. Rhoda, combined with the understanding that his real mother abandoned him, inflicted the psychological wounds of an unmotherd child upon Joe (O’Rielly 162). The paternal role for him is fulfilled by two male figures in his life, first by Frank Williams and then by Hunter Lestory. Joe reveals this when he recalls his relationship with his surrogate father: “I didn’t miss having a daddy because first off there was Mr. Frank. Steady as a rock, and showed no difference among any of us children” (Morrison 124). Although, Joe had a positive relationship with a father figure his need for a mother’s love grows into an uncontrollable obsession. He never receives this love from his mother, Wild, or from his surrogate mother. It was that kind of love and relationship that he stalked in the forests of Vesper County Virginia; and years later in the streets of Harlem. It is that kind of love and relationship that he mourned the loss of after Dorcus’s death.

Joe and I share the same feeling of nothingness, though his much more destructive and violent then my own, both were equally devastating. We both sought after our mother’s love. I remember the day my “nothingness” began. It was a cold and dank wintery day; I was eight then, living with my mother and sister in a small third floor, two-bedroom apartment on fourth and Atlantic Avenue in Ocean City. I remember the words my mother said to me the day I was taken away. I recall my futile pleas for clemency, my frantic promise that I would be good, and the hopelessness I felt when my mother told me there was nothing she could do. I remember the warm tears that poured down my face as the three of us embraced for the last time. Most of all, I recall the unbearable sadness, rejection, and “nothingness” that engulfed me as I was carried out to the awaiting car and the overwhelming loneliness that stunned me as I looked with watery eyes through the rain-spattered window and realized my sister was not coming with me. That was the last time I cried as a child, and the last time my sister and I were close. Joe Trace and I share the same emptiness and “nothingness.” Joe, denied his mother’s unconditional love, and I torn from mine; we were emotionally wounded forever. It was the first time I would be apart from the only two people that I have ever loved, and the last time we would be together. It was the beginning of my “nothingness” and the end of my childhood.

I was placed in the home of the Granger’s, a well respected African American family that lived in a dull gray two story house on 4th and West, only two blocks from the elementary school that I hated and five blocks from where my mother and sister lived. Emotionally abandoned, It felt like they were a million miles away. I shared a room with the Granger’s two sons Jonathan and David. Mrs. Granger, Mary Jane as I came to know her, ran a day care and a small grocery store from the house. Mr. Granger worked for the city as a dogcatcher and drove around the island looking for strays; for a while, I believed that I was one of those strays. The only time that I saw Mr. Granger was at night after our bedtime when Jonathan, their oldest son, persuaded him to bring us honey buns from the store. He would sneak them up the stairs to us in a brown paper sack and then parcel them out along with the spare change from his pockets. I was envious and resentful of their relationship, and in the beginning, I refused the sticky sweet treats but eventually gave in to the curiosity of what it tasted like. After that, I was hooked.

After a few months at the Granger’s I started attending school again, and Momma was allowed to visit me on the weekends. I looked forward to our visits and the chance to prove myself to her and demonstrate that I was worthy to be her son. On our first visit, she picked me up on her blue bicycle: a Schwinn cruiser with one of those metal saddlebag baskets that hung over the rear wheel. I was a small boy, so my mother placed a quilt on top of the metal basket and I sat on top of it, one foot in each basket, knees up to my chest. From the way, I was sitting and the vibration from the bike my legs and backside fell asleep instantly. Momma asked if I was all right; I lied and then tightened my hold around her waist. We rode along the boardwalk as the sun shone upon us and the ocean wind blew through our hair.

Our first stop was Jilly’s Arcade on Twelfth Street; for a game of skee-ball. We took turns playing Mrs. Pac-man, Momma’s favorite, and then shared an ice cream cone, vanilla with chocolate sprinkles. Next, we went on to Putt- Putt golf on Tenth Street where I made my first hole in one. Momma was proud of me then when she gave me her best smile, I loved making her proud and looked for every chance to do so, I was Momma’s boy then, and I am a Momma’s boy now. After that we took a break at the bench on the far end of the music pier facing the ocean, we talked about school, the Granger’s, my sister, and other things as we fed seagulls stale peanuts. Our last stop was Shriver’s on Ninth Street; we shared a box of saltwater taffy and watched the sticky confection being made. My childhood for that moment restored and I wished that I could go home with her. At the end of our first visit, Momma gave me her portable 8-track player, a white box with a shoulder strap and the only 8-track she had: Hotel California by the Eagles. It was the only thing that I had of hers, and it provided me comfort when I was lonely. I knew every song and every word by heart. Somehow, I felt closer to Momma when I sang the songs and listened to the music. I felt important knowing that this was hers and that she entrusted me with it. However, my nothingness still lingered and spread like cancer, as I grew older; it mixed with the other phantoms and haunted my soul until I finally exercised them in my 30s.

Everything changed the day my father showed up. I was so flabbergasted: I did not know how to behave; one moment I had a smile from ear to ear the next a frown. I learned that my sister had moved to Indiana six months before, and he came to take me to live with him. Three more sisters and a brother were waiting for me; I was happy to go and sad to leave my mother behind. It took five days to reach the little town of Orestes Indiana. It was the best five days I ever spent with my father, and the only happy memory that I have of him. Orestes Indiana is a small town right smack in the middle of farm country where the tomato and soybean fields stretch into the horizon and the sky is blue as the ocean. We lived in a small four-bedroom country house with a two-car garage on the edge of a soybean field. A large oak tree, with a tire swing, grew in the front yard. That oak tree became my time machine, my safe place; I would climb its limbs to escape the anger and aggression of my older brother and sisters. I sat high up in its branches out of their reach and pretended that I was back in Ocean City on the end of 5th street jetty skipping seashells off the waves and feeding the seagulls. I would close my eyes tight and imagine that I was sitting in front of a large wooden desk inhaling the musty scent of old books and wooded desk as the setting sun filled the office with its last rays of light. I would sit up in that old oak tree until my father came home from work, he would ask why I was up there, and I would shrug my shoulders and then he would ordered me down.

Even though I lived in the same house of my father, he was never there: not emotionally, spiritually, nor physically. Sixteen-months after my arrival we move to a two-story, six-bedroom house in Alexander Indiana, about ten miles south of Orestes. Three months after that, my father began an affair with the neighbor’s wife. My stepmother, fully aware of his infidelity never confronted him, either out of fear, or lack of backbone; she instead redirected her anger toward my sister and I, she used her children to mistreat us, they hated us. They mistreated my sister more than I and after six-months of abuse, she fled. Forsaken for the second time I was left to defend myself; alone in a house full of hatred. My father did not care, he was too busy with his mistress, and I never forgave him for that, not for what he did not do for me, but for what he did not do for my sister: protect her. I missed her and the closeness that we shared when we lived in Ocean City. I miss the time when we flew kites together on the beach, and the time she held my hand as we rode the rollercoaster because she knew I was scared. I miss the times we shared a sandwich from the corner deli, and the times we stuck up for one another. I miss her and the closeness that we shared, all of that is gone corrupted by the devastating events in out childhoods.

What I remember the most about my father is his broken promises, let downs, and betrayal. I remember when he promised to sign me up for baseball; “I’ll meet you there” he said, and never showed up. My stepbrother came to tell me that he was not coming, I did not want to believe him but I knew it was true. It was the only time my stepbrother and I were close; we both knew what it felt like to be disappointed by our fathers. After my father’s divorce he and I moved into a small one-bedroom apartment. With my sister and his ex-wife out of the picture, I was the only one left in his way. He had joined the local VFW (veterans of foreign wars) and convinced them that he was a veteran. He manipulated them into sponsoring me into the VFW National Home in Eaton Rapids, Michigan. Where he discarded me like a piece of garbage three years after I moved to live with him. He never came to visit me there. He left me there with no identity, no self-esteem, and no family. He had casted me away and forgotten all about me. It was the third time in my life that I was discarded and the last time I saw my father. He never did live up to my expectations and maybe at some level I never lived up to his. A notion they I had lived with all my life, one that shattered my self-esteem; and had done more damaged to me than the demon from the boardwalk.

Even though the best thing my father ever did for me was placing me in the VFW foster Home in Michigan. I still needed a fatherly influence in my life someone to look up to and count on. I knew that I wasn’t going to get that from my real father, but from someone like I had pieced together as a boy. A father who would take me on bus rides to Philadelphia, treat me to lunch, would be happy to see me and talk to me as if I mattered. A father whose laugh would make me smile from ear to ear, listen to me when I had something to say, would take me to see the Phillies Play at Shibe Park and buy me a hot dog or a bag of peanuts. A father with a large wooden desk in his office and bookshelves filled with old books that smelled funny. A father, divinely sent, that shared the characteristic and qualities with the Angels of Ocean City. I never did find him. I looked far into my adulthood and my even my own fatherhood. Along the way to adulthood, I picked-up parcels and pieces of mental baggage. Suitcases filled with disappointment and heartache. Duffle bags packed with self-hatred and isolation. Garment bags crammed with ghosts and goblins, and footlockers overflowing with “nothingness.” I carried these bags every step of the way to my adulthood each bag bursting open at different at critical moments in my life corrupting my emotions, manipulating my decisions, keeping me isolated, alone, miserable and desperate for attention.

Golden Grey and I never experienced what Sigmund Freud calls the “Oedipus Complex.” Freud thought this was the most important event of a boy’s childhood, which would have a great effect on his subsequent adult life. Described as a moment when a son identifies with his father and begins to develop his own identity (Oedipus Complex). Golden and I never experience this, and by the time we met our fathers it was too late. Already lost, living with a false sense of being, we had to father ourselves, we had to make choices that would re-direct our lives, and we had to discover our potentials and develop our own identities. Joe Trace and I mourned our childhood; for Joe he mourned the loss of his mother and the relationship that he never had with her. I have mourned my childhood it seems ever since I was a child. My mother always told me that I worried too much, and I did and I still do.

What Joe Trace, Golden Grey and I share now is forgiveness. That last piece in the Jazz puzzle. Without forgiveness, there is no new beginning, no fresh slate, and no hope for the future: Just sadness, anger, and insanity. It took me twenty-five years to forgive those who have harmed, abandoned, rejected, and despised me. It took that long to forgive myself for not paying attention to the little boy inside to little Joe. When “little Joe” acts out, I do not ignore him anymore, reject him or treat him as a ghost, I hold his hand as we stand at the edge of our favorite jetty and point to where the sky meets the sea and tell him that everything is going to be alright. I tell him that we are going to be just fine and that there is hope for our future, that there is nothing holding us back anymore.

College has changed my life; in the short year that I have attended Union County College, I have come “anew” three times as Joe trace puts it. First, with Professor Maxwell who taught me how to write (ENG 099), the second with Professor Tharney, who helped me exposed my self-deceptions (PSY 101), and third with Dr. Russell who helped me to discover myself and gather the courage to leave a few duffel bags at the curb and to never look back. I have experience tremendous success as a college student within my first year of college, and look forward to becoming the father, son, brother, and man that I was meant to be.

Aug 13

By Joseph Eulo

Microsoft released eight different versions of its popular office suite sporting a easy to use user interface and a new feature called the ribbon. There is an Office 2007 suite for every type of consumer: Basic, Home & Student, Standard, Small Business, Professional, Ultimate, Professional Plus, and Enterprise (see figure 1). All eight Microsoft’s Office 2007 suites include the four core office applications that made it so popular: Word, Excel, PowerPoint, and Outlook. The only exception is Microsoft’s Home and Student 2007; it substitutes the New and Improved OneNote 2007 with Outlook (see figure 1).

Microsoft Office 2007 introduces several new additions to its Office suite: Microsoft Office Accounting Express 2007, Microsoft Office Groove 2007, and Microsoft Office Communicator 2007. Groove 2007 and Accounting Express 2007 are currently available, but Office Communicator 2007 currently scheduled for release the second quarter of 2007.

Office Groove 2007 is a desktop client that allows team members to quickly create and customize collaborative workspaces right on their PCs and easily invite others within and across organizational boundaries. Groove offers customizable tools, automatic synchronization, and integrated alerts. Groove’s contextual communication tools let teams work together dynamically from virtually any location, helping save time and increase productivity. Groove integrates with other Microsoft programs and technologies and is a great application for use in an Office environment. Groove comes with Microsoft Office 2007 Ultimate and Enterprise editions or can be purchased by itself from Microsoft’s web site.

Microsoft Office Accounting Express 2007 is a new program designed for the millions of new businesses that use pen and paper, spreadsheets or personal finance software to manage their business. Microsoft Office Accounting Express 2007 is Full featured accounting application that provides a single place to manage a company’s business finances with the familiar look and feel of Microsoft Office system programs. Microsoft Office Accounting Express 2007 is included with Office Small Business, Professional, and Ultimate suites. Microsoft Office Accounting Express 2007 is also available as a free download from Microsoft.com.

Microsoft Office Communicator 2007 due to be released mid 2007 is a communications program that helps people to be more productive by enabling people to communicate easily with others in different locations or time zones using a range of different communication options, including instant messaging (IM), voice, and video. Microsoft Office Communicator 2007 integrates with Word, Excel, PowerPoint, OneNote, Groove, and SharePoint Server to offer information workers many different ways to communicate with each other. Microsoft Office Communicator 2007 will be eventually released with Office 2007 Professional Plus and Enterprise suites, and be available for download from Microsoft website the second May of 2007.

All of the new Office 2007 applications that Microsoft introduced can benefit all types of business and corporations. The collaboration feature of Groove 2007 combined with the communication features of Office Communicator 2007 could increase productivity and lower the cost of doing business. Microsoft’s Accounting Express 2007 address the needs of small business that currently use pen and paper methods of record keeping and allows them to view their data in ways they could see before. These three new additions to Microsoft’s Office suite can definitely be used in an office environment to help increase productivity and efficiency.

Microsoft Office 2007 introduces a new file format based on XM; which are based on open standards. The new XML file formats enables fast creation of documents from different data sources, speeding up document assembly, data mining, and content reuse. The formats simplify exchanging data between applications in the 2007 Office suite and enterprise business systems. The Office 2007 released is not required to create a document in the new XML formats. Users can improve productivity by publishing, searching, and reusing information more quickly and accurately in the environment they choose using XML which is based on industry-standard XML and ZIP technologies, support full integration by any technology provider, and are available via a royalty-free license.

While the best way to minimize compatibility issues is to standardize your environment on a single file format, many organizations will need to deploy the 2007 Microsoft Office system in a phased rollout, or will need to collaborate with other companies. For this reason, Microsoft Office Excel 2007, Microsoft Office Word 2007, and Microsoft Office PowerPoint 2007 contain features to ensure compatibility with previous versions of Office. You can use the Microsoft Office Compatibility Pack to allow backward compatibility, so that previous versions of Office can open and save files in the new file format. In addition, the openness of the new file format makes it more compatible with non-Office programs.

In Office 2007, Microsoft replaces the traditional menus and toolbars with a new User Interface called the Ribbon. The Ribbon organizes commands into a sets of tabs. The tabs on the Ribbon display the commands that are most relevant for each of the task areas in the applications. For example, in Office Word 2007, the tabs group commands for activities such as inserting objects like pictures and tables, doing page layout, working with references, mailings, and reviewing. The Home tab provides easy access to the most frequently used commands (Microsoft). Office Excel 2007 has a similar set of tabs that make sense for spreadsheet work including tabs for working with formulas, managing data, and reviewing. These tabs simplify accessing application features because they organize the commands in a way that corresponds directly to the tasks people perform in these applications.

It took me a little while to adjust to the new layout and use of the Ribbon, I admit at first I felt a wee bit disorientated, but after a few uses I felt right at home. In fact, I dislike using Office 2003 now. The Office 2007 User Interface provides me with easy access to the commands that I use the most and helps me become more efficient and effective at my task. The only thing that I miss from Office 2003 is the “Ask your question here” help text box at the top right corner.

Microsoft Office 2007 system requirements are fairly straight forward: for a PC with a 500 megahertz (MHz) processor or higher, at least 256 megabyte (MB) RAM or higher, a Hard drive with at least 2 gigabyte (GB) available; a portion of this disk space will be freed after installation if the original download package is removed from the hard drive, a CD-ROM or DVD drive, a 1024×768 or higher resolution monitor, and Microsoft Windows XP with Service Pack (SP) 2, Windows Server 2003 with SP1, or later operating system. Speech recognition requires a close-talk microphone and audio output device. Remember that these are just the minimum system requirements. I tried to install Office 2007 on a computer with 512 megabyte (MB) of shared memory and froze halfway during the install, I recommend at least 1 gigabyte (GB) of memory to alleviate this problem and to activate additional features such as OneNote Audio Search, and Grammar and contextual spelling features in Word.

In conclusion, I recommend upgrading to Microsoft Office 2007. Its streamlined interface is easier to use and will increases user productivity and efficiency. The new applications included with the suite will assist businesses and organizations of any size collaborate more easier and effortlessly than ever before. Microsoft Office 2007’s systems requirements are straightforward, the cost of upgrading your hardware is paid in full the increased productivity and efficiency that the suite provides.

Aug 13

By Joseph Eulo

With the release of Windows Vista, The question on everyone’s mind is: “Should I upgrade or should I wait?” This is not only a difficult decision for consumers but confusing as well. Microsoft has released six editions with many different features: Starter, (not available in North America) Home, Home Premium, Ultimate, Business, and Enterprise. Vista’s different versions and strict hardware requirements are leaving many consumers scratching their heads. Corporate and business decisions makers have a lot more to consider than which version they will use. Since Windows Vista’s hardware requirements are more demanding than the previous Microsoft OS releases. Business and corporate customers must also figure in hardware upgrade, deployment, and training costs into the equation; they must also think about legacy software compatibility and upgrade, configuration, and service pack issues. In this article I will discuss what a software manager for a large corporation needs to know in making the decision to upgrade to Vista.

Before making the leap to Windows Vista, you must know which version fits your business or personal needs. The first step is to compare Vista features and decide which version is right for you or your business. You should then list the benefits you expect to receive from a Vista upgrade. Furthermore, you should find out if the software you currently use will work with Vista. Software managers must contact their software venders, to see if their software packages need a service pack, a patch, or an upgrade.

After determining that you or your company will benefit from an upgrade to Vista you should make a list of all the systems, you would like to upgrade and their current operating system and hardware configurations. List the age of each system above and its remaining life expectancy. Check each system and verify its Vista upgrade path (either a clean install or In-place installation). Test each system for its Vista hardware compatibility using The Windows Vista Upgrade Advisor (a free download from Microsoft). The advisor will tell you what hardware upgrades you will need in order to bring your computers Vista compliant. Next, List the total cost of any hardware upgrades necessary, the cost of any labor to perform the upgrade, and the cost of the Vista itself. Then determine the per system cost and the age of each system. Compare the total costs of the upgrade to the expected benefits, and finally consider the outcome above vs. buying a new PC with Vista preloaded (Technical Specifications).

If it the upgrade to vista is not mission critical, then it is a good idea to wait a few months until the first service pack is released. Microsoft says that software that runs on your XP system should run on your Vista system, the key word here is “Should” (Microsoft). Do not take that for granted, some software manufactures are still working on a Vista version of their software. When considering Vista, one should check with software venders to ensure Vista compatibility.

First, it is important to understand the range of Vista options. Windows Vista, at the time of its release, will be available in six different flavors. Windows Vista Starter: This edition is a 32-bit only version of Windows aimed at emerging markets, with a very limited features and minimal graphical improvements over Windows XP (Simonds). Your typical customer probably will not want this edition; the better choice would be Windows Vista Home Basic. Microsoft’s Home Basic is the entry-level version of Vista and targets the modest consumer who wants the newer elements of the Vista, but does not need the advanced features like Media Center or DVD Maker. Windows Vista Home Premium adds the Aero Glass interface, tablet PC support, synchronization features and digital media applications (Microsoft ). Home Premium is essentially at the same level as Windows XP Media Center Edition.

Windows Vista Business is the most basic business-oriented edition of the operating system, and includes the ability to participate in a domain, as well as better management and security features, like Group Policy support and Encrypting File System capabilities (Simonds). Windows Vista Enterprise builds on Vista Business and adds the subsystem for UNIX applications support as well as Virtual PC Express (which allows you to run virtual Operating Systems). Vista Enterprise is available only to Microsoft volume-license customers. However if you want all of the features Microsoft has to often then Windows Vista Ultimate is for you it contains all of the goodies in every edition (Microsoft).

For small businesses that run XP Pro, Microsoft recommends reformatting the drive prior to installing Vista (Microsoft ). You need to back up your data, reformat the drive, reinstall your applications and then reinstall your data. Typically, that is when you will find some of your applications will not work with Vista. It is not just your PC either. Upgrading to Vista affects your PC peripherals such as digital cameras, printers and scanners. Part of the upgrade process involves hunting down and installing new drivers to make these devices Vista compliant.

There are two ways to get Windows Vista: 1) Installed on a brand new computer system, this maybe the easiest way to upgrade to Vista, because the hardware is built with Vistas hardware requirements in mind. 2) Upgrade your existing machine, this may be time consuming and difficult for an inexperienced person. Older computers need an extensive hardware upgrade, especially memory and processing power and hard drive space. For businesses, the cost of upgrading to Vista may be a substantial investment.

For business, I would recommend Windows Vista Business Edition. To succeed in today’s changing market, businesses small and large must constantly strive to maximize their competitive advantage. Today’s business applications give the unparalleled ability to expand the impact of the most valuable asset in those businesses: the employee. Windows Vista Business Edition will help people to work more efficiently, help teams to collaborate and communicate more effectively, regardless of their location, and enable IT managers to lower costs and increase security (Simonds).

Aug 13

By Joseph Eulo

Portable MP3 players have come a long way since their humble beginnings in the late 1990s. The world’s first MP3 players, The Eiger Labs MPMan F10 and the Diamond Multimedia Rio PMP300 were shipped with 32 Mbytes of internal memory. MPEG Audio Layer III (MP3) the standard for audio compression that makes any music file smaller with little or no loss of sound quality redefined how music enjoyed and launched a new industry (Bellis). In October 1998, the Recording Industry Association of America (RIAA) filed a lawsuit in federal court claiming that Diamond’s Rio PMP300 violated the 1992 Audio Home Recording Act. The Feds ruled in favor of Diamond, which paved the way for the development of the MP3 portable player market. Apple was one of the first companies to take advantage of this new industry when it developed and released the iPod. Microsoft entered the game in 2006 with its Zune. The iPods and the Zune are very popular MP3 players and are similar in features they offer. However, they are also very different. By discussing their Features, Ease of Use, and Synchronization software, I will compare them and discuss both types of MP3 players in some detail. I will then give my pick and my reasons why.

Ease of use is one of the most important selection criteria one must consider before purchasing a MP3 player. Apple’s 30GB iPod features a simplistic user interface called the click wheel. It allows the user to select, adjust the volume, pause, play, and seek music, videos, and podcast with just a thumb. Other then the click wheel there is a hold switch and an earphone jack that sits on top of the device. The 30GB iPod weights in at 4.8 oz, and the 2.4 x0.4 x4.1 body makes the device easy to handle. In contrast, Microsoft’s Zune weighing 5.6 oz with a 4.3×2.5×0.7 body is a lot thicker, blockier, and heavier than the 30GB iPod. The Zune has no buttons on the sides, only a hold switch and an earphone jack on top, and a USB/accessories port on the bottom. The three control buttons are simple and are flush with the body. The heavier and bigger Zune does not fit as comfortably as the IPod and it is cumbersome to control.

Features are very important in a player and both the iPod and the Zune have what consumers are looking for, however they differ in a several ways. The 5G iPod has a bright 2.5-inch LCD display, a sleek design and 3.5-hour video battery life. The iPod supports gapless playback, an instant search feature, and enhanced games. Movies are available for purchase from the ITunes or sync with your own. The iPod has Notes, Calendar, and Phone book features and can synchronize with your calendar and or contact program. The iPod supports MPEG-4 and JPEG photo playback and can be used as an external hard drive. The iPod does not feature a built in FM Radio or Wi-Fi like the Zune. Microsoft’s Zune plays audio, and displays video and photos just like the iPod but sports an impressive 3-inch (4:3) screen. Unlike the iPod, the Zune offers a FM radio and Wi-Fi capabilities and works well with Microsoft’s Zune Marketplace software. The integrated wireless allows limited sharing of songs and photos. However, the Zune Marketplace does not offer video content and cannot play protected content. The Zune is not backward compatible with WMA-DRM9. Unlike the iPod, the Zune cannot be used as a hard drive.

Apple and Microsoft both have developed software that allows users to synchronize music to their players. Apple’s iTunes not only allows users to preview, purchase and download content but rip their current CD collection as well. Free podcasts on every topic from gardening to learning how to speak Spanish are offered on iTunes. In addition to music, iTunes also allows users to purchase games, movies, TV shows, and audio books and synchronize them to their IPods. iTunes helps organizes user’s audio and video libraries and play everything from your Mac or PC, Then synchronize it to your iPod to bring it along. iTunes is very easy to use and allows you to Burn your own custom CDs, iTunes is a free download from Apple.com. Like iTunes, Microsoft’s Zune Marketplace software allows you to purchase music and sync with your Zune. It allows you to synchronize your music, videos, and pictures to your device, and it allows you to sync up with an Xbox 360. You can Rip and burn CDs and create playlists just like iTunes. However, the Zune Marketplace software only works on windows and not MAC (Technical Specifications).

In conclusion, I like the 3 screen of the Zune, the built in FM stereo, and Wi-Fi Features. however, I love the ease of use of the iPod and the fact it fits perfectly in the palm of my hand, it is easy to take out of my pocket, and adjust the volume or change tracks with just one hand. Apple has been in the industry since the beginning and has worked out the bugs of previous models. Over the last few years Microsoft’s has been trying catch up and the Zune and it has not been the “IPod killer” that it was billed to be. Ease of Use, seamless UI, and easy synchronization are the reason why I chose the iPod over the Zune. Even thought I like the big 3-inch display and the built in Wi-Fi. I will save my pennies for Apple’s next iPod release.

Aug 13

By Joseph Eulo

The Hard drives discussed in this report have been tested with two industry benchmark applications: PCMark05 and HD Tach. The PCMark05 Test measures the performance of your PC and determines its strengths and weaknesses. The HD Tach is a physical performance hard drive test that checks the hard drives actual physical performance. In This article I will talk about two hard drives the Hitachi Deskstar 7K500 and Seagate NL35.2, both 500GB and 3GB SATA drives.

Each drive was tested by Computer Power User magazine’s Marty Sems, singly on a fully updated system with an Athlon FX-55 (2.6GHz/1MB of L2 cache), 1GB (2 x 512MB) of PC4400 DDR RAM at 400MHz, with a 1.5Gbps Western Digital Raptor 74GB Hard drive, and Windows XP Professional with service pack 2 (Sems 16). The Nvidia nForce4 chipset on the DFI LAN-Party NF4 SLI-DR main-board provided the 3Gbps/NCQ SATA controller.

The Hitachi Deskstar 7K500 was the first hard drive to ship with a half a terabyte of storage capacity. The 7K500 was PCMark05’s clear favorite between the two 7,200rpm hard drives in this report, almost matching the 10,000rpm Raptor’s scores. The 7K500 sports a 3GB SATA interface and has a seek time of 8.5 ms, with 16MB of Cache. The 7K500 cost $379.99 and comes with a three-year warranty. For performance the 7K500 is definitely the better choice. It can be purchased on-line from Hitachi, http://www.hitachigst.com, or bought in your favorite computer electronics store.

The 500GB Seagate NL35.2 is rerelease of a Barracuda 7200.9 with modified firmware (Sems 17). The Seagate NL35.2 also has a 7,200 RPM spindle speed and a 16MB of Cache. Although it did beat the Deskstar 7K500’s Windows XP start up time, its seek time is only 11ms which makes it slower of the two drives tested. The NL35.2 has a 1-million hour MTBF rating because of its build, tolerances, and testing (Sems 17). The NL35.2 did well in HD Tach benchmark test conducted by Computer Power User magazine’s Marty Sems. The Seagate NL35.2 is your best choice for 24/7 reliability. The Seagate NL35.2 cost $384 and also comes with a three-warranty. The NL35.2 can be purchased directly from Seagate, http://www.seagate.com, or from a retailer.

For performance The Hitachi Deskstar 7K500 is your best bet its performance in both PCMark05 and HD Tach were excellent (see table 1). For longevity, The Seagate NL35.2 is the pick with its 1-million hour MTBF rating. When purchasing a drive one must decide what is most important: short-term performance or long-term reliability.

Aug 13

By Joseph Eulo

Managers of business must be aware of the environmental trends that can give them a competitive advantage in the marketplace. They must deal with market and environmental forces more effectively than their competitors and must consistently perform “something” of high value that their competitors cannot achieve or perform as well. Customer Service is one such “something” that can give businesses a competitive advantage.

Business Week’s March 5 article, “Customer Service Champs” highlights twenty-five businesses that excel at providing customers with a level of service unmatched by their rivals. Their commitment to adding value to their products and building lasting relationships with their customers give them an advantage over their competition.

I think the missing link in business today is a good customer service ethic, business take their customers for granted. Making customer satisfaction a factor in setting pay is a great way of making sure that everyone is invested in providing the best customer service. Having employees experience what their customers go through is another. I think that businesses that take care of their customers and sincerely care about them will have a competitive advantage in the market place.

One such company that I believe that excels at customer service is Southwest Airlines. In 2001 Southwest Airlines (number thirteen on Business Week’s list) created a new executive customer service position. This position manages all communications with their customers in the event of a flight disruption (McGregor 54). This proactive approach demonstrates Southwest Airlines commitment to their customers.